Returns & Exchanges

At Schleich.Org, we want you to be completely satisfied with your purchase. If your new fashion items aren't a perfect fit, you can return or exchange them within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare the Package

Place the unworn items with original tags attached into the original shipping box or a secure mailer to ensure safe transit.

3

Attach the Label

Download and print the prepaid shipping label provided through the portal and securely affix it to the outside of your package.

4

Drop Off and Track

Take your package to the nearest authorized carrier location and keep your receipt until your refund or exchange is processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing